Essential Tour Information:

Payment and Cancellation Policy

At the time of booking: a $400 non-refundable deposit is due to hold your place on the tour.

90-60 days before the tour starts, 50% of the remaining money owing is due.

30-60 days before the tour starts, the payment must be made in full.

A $400 USD non-refundable deposit will hold your place on the tour. Before the tour we need to make important reservations, so if for any reason you need to withdraw, please notify us at least 90 days before the start of the tour. If notification of cancellation is made between 90 and 60 days before the start of the tour, we will retain your $400 deposit and plus 40% of your first deposit. We will refund the other 60% of your first deposit. If notification of cancellation is made less than 60 days before the start of the tour there will be no refund. Please purchase travel insurance for yourself. If you find a replacement person to take your spot, then we can transfer the deposit amount to the replacement person.

Papua Jaya Trekking Tours and Travel reserves the right to cancel your reservation if full payment has not been received by 60 days before the start of the tour.

Papua Jaya Trekking Tours and travel is not responsible for cancellations due to medical emergencies, In the unlikely event that a tour must be cancelled due to inadequate enrolment or other unavoidable circumstances, all fees and deposits are refunded in full or may be transferred to another tour within 12 months.

Papua Jaya Trekking Tours and Travel is not responsible for reimbursement of non-refundable airline tickets in the event of a cancellation.

Our office address is:

Perumahan BTN, Hunian Pratama Jaya 3, No.38, Belakakang PU , Binamarga, Tanah Hitam, Jayapura, Papua, Inonesia

Our email address is : info@papuajayatours.com

Our mobile phone number is : +62 812 488 0304

Our bank information is :

US DOLLARS Account:

BANK DANAMON – Abepura Branch

Jln. Abepura – Sentani, Abepura, Papua – Indonesia

Account No : 003574431783

SWIFT CODE : BDINIDJA

Attention : ANTONI SITEPU

If you are transferring money in Indonesian Rupiah, please contact me for information. LINK HERE
TOUR PRICES:

  • All tour prices are quoted in USD per person based on twin share room.
  • Children under the age of 10 years old ( ??????) will be charged 75% of adult twin share fee.
  • Prices are subject to change without prior notice.

Tour prices include:

  • Accommodation as mentioned in the itinerary. Papua Jaya Trekking and Tours provides tents for any tenting tour within Papua.
  • Meals as specified in the program. Breakfast (B), Lunch (L), Dinner (D).
  • All sightseeing trips as mentioned in the program, including the entrance fees.
  • All transportation between the airport, hotels, docks or boats while on the tour.
  • English speaking guide accompanies every tour.
  • Porters fees, accommodation and food are included in the tour costs.

Tour prices exclude:

  • Personal expenses such as laundry, alcohol, excess baggage fees and beverages at restaurants.
  • Travel insurance or emergency flights
  • Gratuities for the guide and porters.
  • International flights or Indonesian domestic flights from your home country to the destination city in Papua where
  • your trip begins or ends.

Travel permits:

For all foreigners entering Indonesia, you are required to have a visa. Some countries are free for a 30 day visa, and others must pay for a 30 day visa. Please check on the internet as to your country’s requirements.

Once you fly to Papua, you are required to have another travel permit. This is called a Surat Jalan. You will need to provide the following:

  • 1 x copy of your passport front page
  • 1 x copy of your visa stamp page from entering Indonesia
  • 2 x passport photos in color (size 3 x 4 cm or 4 x 6 cm). (You can use old passport photos if you have them)
    You will give these items to your guide immediately upon arrival into Papua so that he can obtain the travel permit for you. The cost to do this service is included in your tour cost.

Responsibility and Liability:

All participants on a tour with Papua Jaya Trekking and Tours must sign and return (via email) a release form which absolves our company from responsibility for any injury, illness, damage, delay or any other circumstances beyond our control. We will send you a form which must be returned after you book with us.

Medical:

Our company, Papua Jaya Trekking and Tours, will not be held responsible for any illness you may incur during one of our tours. Please obtain medical insurance for this.

Malaria is common throughout Papua so you must take a malaria prophylactic for your trip anywhere on the island. It is also advisable to have Tetanus, Typhoid, and Hepatitis A and B as well. Please see your local country’s medical travel clinic to make sure you have the proper vaccinations.

We use bottled water if our trip is short, however on longer trips we boil and drink river water. It is a good idea to bring water purification pills or a battery operated water purifier if you like.

Sometimes you may get an upset stomach due to change in diet. Please carry Imodium (anti-diarrhea medicine) or even an antibiotic for these times, or take Dukkoral before leaving home. You should also carry antiseptic ointment and band-aids, as well as blister plasters, a tensor bandage, head ache and cold medicine.

You must inform us if you have any medical conditions or take any medication. We will keep this form on file and confidential and would only use in case of emergency.

Some of our tours are quite physically demanding. You must be in good shape to hike 5-6 hours a day on various terrain. Please train ahead of time and you will enjoy your trip so much more.

Trekking Requirements:

After you book a tour with our company, we will send you a complete packing list appropriate for your type of tour. If you are trekking you will need additional items such as a sleeping bag and trekking mattress pad.

We suggest to all our participants to bring items like a rain jacket, sunhat, good quality hiking shoes (with above ankle support for harder trips), a polar fleece jacket, flashlight, insect repellent and personal first aid kits.

TOUR FARES EXCLUDED

All airfare and airport tax except if mentioned in the itinerary, excess baggage, personal expenses, travel insurance, emergency flight. Liquor and beverages, tipping, phone call all is not mentioned in our detail itinerary.

REFUND

After commencement the travel no refund in full or in part will be given for services included in the program which not utilized.

TOUR PAYMENT

Any reservation confirmed, should be accompanied by 50% down payment and full payment must be settled before departure.

GUIDE

All transfers and tour arrangement inclusive of English speaking guide. Guide specializing in other languages are subject to request and availability while tour cost will be more depending on the place, language and kind of trip.

TRAVELLING PERMIT (SURAT JALAN)

All foreigners who visit Papua (Irian Jaya) required to have special permit to enter this region, a passport copy and 2 passport sized photographs of each participant can be sent to our address at least two weeks before your arrival, or at least bring along with you and we will collecting it upon your arrival in our region.

RESPONSIBILITY AND LIABILITY

Papua Jaya T. Tours, not responsible for any injury, loss, damage, delay, accident or other irregularities caused of arising from circumstance beyond our control, we are also reserve the rights to change to itinerary with or without prior notice if found in the best interest of all concerned

TREKKING EQUIPMENTS

For trekking and adventures trip, the participants are requested to bring: rain coat, sweater, hat, water canteen, sleeping bag, air mattress. Medicine against malaria, mosquito repellent and good walking shoes or rubber shoe for the low land trip and personal first Aid Kids.

COMMUNICATIONS:

Quotation and confirmation will be sent to you by e-mail. We will do our best to reply your questions as soon as possible.

RATES:

Rates are quoted net in USD / IDR / EURO. Rates are subject to change with or without prior notice.

TOUR PAYMENT :

We will send you our invoice after make your reservation confirmed and should be accompanied by 50% down payment and full must be settled before start the trip. Our Bank Account:

Rupiah (IDR) Account:
MANDIRI BANK – Jayapura Branch
Jln. Ahmad Yani Jayapura – Papua Indonesia
Account No : 154–00–9600559-4
Attention : Antoni Sitepu

CANCELLATIONS LAND ARRANGEMENT:

Papua Jaya Trekking Tours will not charge you cancellation fee for tours and transfers shown in the tariff. However, hotels, restaurant, carriers or contractors may charge a cancellation fee for no-shows or very late notification of cancellation. In such cases we will pass the charges on to you.

WHAT TO BRING FOR TREKKING & TOUR

A. Traveling Permit (Surat Jalan) :

The all foreigners who visit Papua required to have the traveling permit to access into the interior part of Papua. Please prepare copies of your Passport + Visa and recent photograph with size 3x4cm or 4x6cm (color) of each participant, these document can bring by your and submit us on your arrival of Jayapura airport.

B. Trekking and Adventure equipments:

We suggest to all participant bring your Sleeping bag, mattress, mosquito net, rain jacket, sleeping sheet, light trekking shoes , sandal, hat, sweater, flash light, tablet against malaria, first aid kids, insect repellent and etc.